Programs disabled virus

Tip For help with uninstalling an antivirus, see: How to remove or uninstall an antivirus program. Tip To turn protection back on, follow these steps again and check the box next to Turn on real-time protection. Related information See the antivirus definition for further and related links. Computer virus help and support. Hopefully someone can figure out a way to help! Thanks :. Logfile of Trend Micro HijackThis v2. O4 - Global Startup: Service Manager.

All forum topics Previous Topic Next Topic. Replies 3. Heh, thanks, did that, but I'm still having trouble with antivirus programs. I've tried installing a couple other ones, and they also were unable to get access to install.

I'm wondering if something happened and my account's administrative capabilities were altered? Does anyone know if there is something else I could try? Bugbatter 7 Thorium. This was an opinion from someone who is here getting help with his own malware problem, and he is not listed as a graduate of the HijackThis and malware removal schools that we contacted.

It is understood that once a helper replies to a log, he continues working with you until the issue is resolved. You are using an out of date browser. It may not display this or other websites correctly.

You should upgrade or use an alternative browser. Virus disables anti-virus programs. Thread starter laurag Start date Jul 6, Status Not open for further replies. My two home computers have a virus that I really do not know how to deal with - the virus disables the automatic updates, turns off system restore by "group policy", which I don't know how to change , and removes all of the anti-virus components avast on one and avg on the other.

When I re-install the anti-virus, it acts like it's installing ok, but won't execute. I followed the 8 steps on one of them. I finally got avira to install and run on it.

It found 14 viruses, which it quarantined. The second computer wasn't as badly infected I thought - I had gotten avast to re-install and execute on it, although I could never get Malwarebytes to run. That was about a week ago. Last night I discovered avast was completely disabled displayed "unsecured" , so I followed avast's tech support's instructions. Step 2 is to make sure the avast program is enabled in the windows services - it's not listed at all.

I copied the services screen, the 3 event logs,but that's as far as I got with that one. What can I do to protect my computers from a virus that disables my antivirus programs??? Both were running fully functional, current antivirus programs when this happened. DLL Notify: igfxcui - igfxdev. Please refer to Attach. Make sure this thread deals only with Computer 1.

It gets too confusing to deal with more than one system on the same thread. Did you attempt a Registry hack? Image File Execution Options are abundant. I'd like to see if at least some of it can get cleaned up with Malwarebytes. Try running the following first: Please download and run the tool below named Rkill courtesy of BleepingComputer. There are 4 different versions. If one of them won't run then download and try to run the other one. Vista and Win7 users need to right click Rkill and choose Run as Administrator You only need to get one of these to run, not all of them.

You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. If not, delete the file, then download and use the one provided in Link 2. If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs. Do not reboot until instructed. If the tool does not run from any of the links provided, please let me know.

Please download exeHelper by Raktor and save it to your desktop. Double-click on exeHelper. A black window should pop up, press any key to close once the fix is completed. A log file called exehelperlog. Note: If the window shows a message that says "Error deleting file", please re-run the tool again before posting a log and then post the two logs together they both will be in the one file.

When through, try Malwarebytes again. Leave log in next reply. Hello - I followed your instructions for the rkill and the exehelper, and it worked - Malwarebytes finally ran and found 54 items. I'm not exactly sure what "hacking my registry" is, or why I would do it, but is it possible that someone on my wireless home network was hacking into my computer?

The security was disabled when all this started happening. Checking for numerical processes Checking for sysguard processes