Sky wireless connector quick setup guide

Connect your telescope serial cable to the RS port on your telescope. On almost all others e. Meade telescopes with AutoStar controllers, Celestron telescopes with NexStar controllers, Orion and SkyWatcher telescopes with Synta controllers , the RS port is located on the bottom of the hand controller. See note below. Connect the other end of your telescope's serial cable to the DB9 male connector on SkyFi's serial adapter. Insert the other end of the serial adapter into SkyFi's RJ serial connector.

Make sure the connector clicks into piace securely. Turn on your telescope, and perform any telescope alignment procedures that you would normally perform. See your telescope user manual for instructions on how to align your telescope.

Make sure you know where the RS serial port on your telescope is located, and only connect SkyFi to that port. You don't need to use the mini null-modem adapter supplied with SkyFi when connecting it to a telescope.

This null-modem adapter is only needed when connecting SkyFi to a PC serial port for firmware updates. See our web site for details.

You can attach SkyFi to your telescope's mount or tripod with the supplied strip of Velcro. Make sure SkyFi's serial adapter is not kinked, that there is a decent amount of slack in your telescope serial cable, and that all connectors are fastened securely. If you're running SkySafari version 2. Select the correct telescope type. Enter SkyFi's IP address and port number. By default, these are Tap the Done button to accept changes and return to the main sky chart view.

Tap the Scope button on the bar below the sky chart view. Tap the Connect button to establish communication with your telescope. If successful, the telescope's position should appear as a bullseye on the star chart. If you're running SkySafari for macOS version 1. A text field will appear, where you can enter SkyFi's IP address and port number. Click the OK button to connect to your telescope.

If everything is working, the Telescope control panel should appear. If the status light does not turn on, or does not turn green, the batteries are probably low.

If the problem persists despite using fresh batteries or external power, contact Southern Stars for help. If the green LED does not blink when you try to join SkyFi's network, or when you try to connect to your telescope, then you probably joined the wrong WiFi network, or entered the wrong WEP key.

Troubleshooting tips 7. Manual configuration 8. Using equipment safely 9. Recycling 3 1. Before you begin First check you have everything that is shown below. Calls are free if you are calling from a phone line with a Sky Talk call subscription.

Charges from other providers may vary. Getting connected Step One: Sky Broadband router check First ensure that your broadband is working by checking you can browse the internet on your PC or Mac. Switch the socket on and turn the Sky Wireless Connector on using the power button at the back. Otherwise navigate to the Network Set ting screen in the Sky Guide.

Select your Network Name from the list shown and enter your Password using your remote control keypad in a similar way to SMS messaging on a mobile phone and press select to confirm. Tip: Your wireless router network name and password are printed on the underside of your Sky Broadband router.

So always check the programme size before you start a download. This is not required for Sky Broadband Unlimited. To check your overall monthly Sky Broadband Everyday Lite usage please visit sky. So you may need to plan what you are going to watch and perhaps set programmes to download in advance. Please visit sky.

Troubleshooting tips Here are some tips for correcting simple problems you may have. The wireless network activity light is not lit There is a wireless connection problem between the Sky Wireless Connector and the Sky Broadband wireless router.

Navigate to the options then customise menu in the Sky Guide , ensure that you save the setting by pressing the green button. Manual Configuration Tip: Manual configuration is only required for advanced users to enter specific Wireless and Internet Protocol information. Choose the manual wireless configuration option by pressing the green button on your remote control keypad from the wireless network settings status screen in the Sky Guide.

Enter all appropriate fields as per your specified configuration, you can check this by referring to your sky broadband router status page. Your viewing card will be sent to you in the post, and everything else will be taken care of on the day of your engineer visit. Compare Sky TV deals. Sky encourages its customers to use the troubleshooting guides on its website before booking an engineer visit, as you'll often find you can fix the problem yourself with the right help.

If this doesn't sort it, you can book an appointment by calling Sky customer services on Sky announced in that it was working on a version of the Sky Q box that doesn't require a dish, but that hasn't appeared yet. In most cases, it takes about two weeks to get Sky broadband or TV installed unless there's a problem with your telephone line or you need a new one installed , in which case it's going to be a bit longer.

Sky offers a live chat service on its website. There's also a troubleshooting section and if that doesn't answer your query, your best bet is to give customer services a call or get in touch via social media.

If you're with another provider that uses the Openreach broadband network BT, TalkTalk, EE, Plusnet etc then yes, all you need to do is place an order with Sky and they'll do the rest. If you're with Virgin Media, you will need to tell them you're leaving and arrange a date for your services to cease.

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